For the past 17 years, I’ve been using my know-how to design digital products for many companies in the banking and fintech sectors. As a design team leader, I set the direction for digital product development and oversee its execution.
• Designing complex digital products: mobile apps, banking platforms, internal systems, and huge websites.
• Conducting user research to identify areas for improvement and enhance the overall user experience.
• Utilizing design systems to ensure consistency and efficiency across digital products.
• Planning and executing workshops with stakeholders to shape a consistent vision of a product that will meet both business goals and users' needs.
English - C1/C2
Polish - native
Masters Degree: IT.
Postgraduate studies: Management
UX-PM Levels 1, 2, 3 UX Alliance®
Certified Scrum Product Owner (CSPO), Scrum Alliance®
Lecturer and Mentor at SWPS University (PL)
Cerified Trainer @ UX-PM by UX Alliance®
Corporate banking platform
Jan 2020 - Sept 2023
My role in the project:
Team Leader & UX Designer
Santander Bank is one of the biggest banks in the world. It is a global financial institution that operates in various countries, providing a wide range of banking and financial services to individuals, businesses, and institutions. My team's goal was to completely redesign a huge online banking platform dedicated to corporate clients (mostly big companies).
My responsibilities:
• Wireframing and Prototyping. I collaborated closely with business stakeholders to define and develop product's value proposition, ensuring it is aligned with the company’s strategic goals and met user needs.
• UX research. I worked with the UX research team to incorporate findings from usability testing, leading to a series of enhancements and optimizations in the prototype.
• Based on thorough analysis of industry benchmarks and current design trends, I crafted a cohesive UX design language for the banking platform that visually communicated the brand’s identity and values.
• Design system that we created provided front-end developers with clear guidelines to seamlessly develop HTML/CSS templates. This not only facilitated a smooth development process but also set a foundation for the website’s future growth by defining the graphic style and design standards for all core UI elements.
Mobile appliation (B2C & SME)
Apr 2023 - Jun 2023
My role in the project:
Team Leader & UX Designer
Credit Agricole is an international banking group with roots in France, originally established to support the agricultural sector. Over time, it evolved into a full-service universal bank, offering a wide range of financial products and services. Today, Credit Agricole operates globally, serving individual clients, small and medium-sized businesses, and large corporations.
My responsibilities:
• Wireframing and Prototyping. I collaborated closely with business stakeholders to define and develop product's value proposition, ensuring it is aligned with the company’s strategic goals and met user needs.
• UX research. I worked with the UX research team to incorporate findings from usability testing, leading to a series of enhancements and optimizations in the prototype.
• Based on thorough analysis of industry benchmarks and current design trends, I crafted a cohesive UX design language for the banking platform that visually communicated the brand’s identity and values.
• Design system that we created provided front-end developers with clear guidelines to seamlessly develop HTML/CSS templates. This not only facilitated a smooth development process but also set a foundation for the website’s future growth by defining the graphic style and design standards for all core UI elements.
Online insurance sales process
Apr 2021 - Sep 2023
My role in the project:
Team Leader & UX Designer
PZU Group is one of the largest financial institutions in Poland and in Central and Eastern Europe.For over a year, I was involved in building online insurance calculators enabling the online purchase of car, home, and travel insurance policies.
My responsibilities:
• Lead UX Designer, collaborating closely with a team of analysts, product owners, front & back-end developers and UI designers.
• UX Prototyping. I worked closely with business stakeholders to shape and refine the website's value proposition, ensuring it supported the company's strategic objectives while addressing user needs effectively.
• UI Designer. Drawing on a detailed analysis of industry benchmarks and contemporary design trends, I developed a unified graphic style for the website that effectively reflected the brand’s identity and core values.
